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Privacy Policy

Your privacy matters to us. This policy explains what information Eight Academy collects, how we use it and the choices you have.

Last updated: 1 January 2026

1Introduction

Eight Academy ("we", "us" or "our") provides computer, IT and skill-development training. This Privacy Policy explains how we collect, use, share and protect your personal information when you visit our website, contact us, enquire about a course or use our services.

By using our website or giving us your information, you agree to the practices described in this policy. If you do not agree, please do not use our website or share your information with us.

2Information we collect

We may collect the following types of information:

  • Information you give us: your name, phone number, email address, city, the course or program you are interested in, your educational or professional background, and any message you send us through our forms, phone, email or WhatsApp.
  • Job and partnership enquiries: details you share when you apply for a job or contact us about franchise, partnership, collaboration or hiring, including links to your resume.
  • Student records: information needed to run your course, such as enrolment details, attendance, fee records and certificates.
  • Technical information: your device and browser type, IP address, pages visited and the time you spent on them, collected through cookies and similar technologies.

3How we use your information

We use your information to:

  • Respond to your enquiries and provide the information, counselling or demo classes you ask for.
  • Enrol you in courses, manage your learning, issue certificates and provide support.
  • Process fee payments and keep financial records.
  • Share updates about courses, batches, offers and events, where you have agreed to receive them.
  • Review job, franchise, partnership and collaboration applications.
  • Improve our website, courses and services, and keep our website secure.
  • Meet our legal and regulatory obligations.

4Cookies and similar technologies

Our website may use cookies and similar technologies to make the site work, remember your preferences (such as your chosen language) and understand how visitors use the site.

  • Essential cookies help the website function properly.
  • Preference cookies remember choices you make, such as language.
  • Analytics cookies, if used, help us understand how the site is used so we can improve it.

Our website may offer language translation through Google Translate. Google may set its own cookies when you use this feature, and its use of information is governed by Google's privacy policy.

You can control or delete cookies in your browser settings. Blocking some cookies may affect how the website works.

5How we share your information

We do not sell your personal information. We may share it only in these situations:

  • Service providers who help us run our website, send messages, process payments or manage our systems, and who are required to protect your information.
  • Partners and employers, in connection with placement or hiring activities, and only where you have agreed or where it is needed to provide the service you asked for.
  • Legal reasons, where we are required by law, court order or a government authority, or to protect our rights, safety and property.
  • Business changes, such as a merger or transfer of our business, where your information may be passed on under the same protections.

6Data retention

We keep your information only for as long as needed for the purposes described in this policy, to provide our services, and to meet legal, accounting and record-keeping requirements. When we no longer need it, we delete it or make it anonymous.

7Data security

We take reasonable technical and organisational steps to protect your information from loss, misuse and unauthorised access. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. Please take care when sharing information online.

8Your rights and choices

Subject to applicable law, you may:

  • Ask to see the personal information we hold about you.
  • Ask us to correct information that is inaccurate or incomplete.
  • Ask us to delete your information, where it is no longer needed.
  • Withdraw your consent to marketing messages at any time by contacting us or using the opt-out option in a message.

To make a request, please contact us using the details at the end of this policy. We may need to confirm your identity first.

9Children's privacy

Our courses may be taken by students under 18 with the involvement of a parent or guardian. We do not knowingly collect personal information from children without the consent of a parent or guardian. If you believe a child has given us information without consent, please contact us and we will take steps to remove it.

11Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "last updated" date on this page. We encourage you to review this page regularly to stay informed.

12Contact us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Need to reach us about this policy?

Get in touch and our team will respond to your request.